Useful Free CX Resources

Here’s a collection of CX eBooks, guides, templates, checklists, webinars and other goodies that we’ve created to help you become a Customer Experience superstar.

eBooks

Templates

Check out also our blog

Stay up to date with Customer Experience trends, and get access to free CX ebooks, templates, webinars, and more.

Webinars

On-demand webinar | Q&A with Jaakko Männistö: Ask Anything About the Emotional Value Index (EVI)

Free CX Audit

Would you like to improve your Customer Experience program but don’t know where to start? With the knowledge that our CX experts have, we thought that it would only be logical to give you some tools for success!

Fill out the CX Audit to learn:

– What you are doing great in your CX program
– What are the pitfalls in your CX program
– How to progress with your CX program roadmap
– What are the concrete tasks to take next

Free CX Audit

Feedbackly is the only CXM solution that measures customer emotions

Feedbackly ROI Calculator

See how much money you will save by building your CX strategy and customer journey with Feedbackly

NPS Calculator

Calculate the NPS (Net Promoter Score) of your business for free. Or calculate your NPS automatically with Feedbackly.

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