The All-New Feedbackly Is Available Now!
If you’ve been following our blog in the last few weeks, you’ll know that today is the day. Feedbackly has received its biggest update..
Täysin uudistunut Feedbackly julkaistaan 8. marraskuuta
Olemme koko Feedbacklyn tiimin kanssa erittäin innoissamme kun saamme ilmoittaa, että täysin uudistunut Feedbacklyn taustahallinta julkaistaan 8. marraskuuta. Olemme työstäneet tätä projektia jo..
The All-New Feedbackly Is Launching on November 8th
We’re very excited to announce that the all-new Feedbackly will launch on November 8th. (In 11 days to be exact!) We’ve been working..
4 Steps To Create The Happiest Customers In The World
Happiness As A Core Need Happiness is a core need of our human existence. Our purchases and interactions with businesses happen on a daily..
Feedbackly Is Getting Its Biggest Update Ever
Your customers expect high quality service – that much is not new. What is new is that they are now expecting highly customized service..
How AI is Revolutionising Customer Experience
Experts predict that as early as 2020, close to 85% of customer service interactions will be automated. As artificial intelligence (AI) is slowly..
Keeping Up With the Latest Technology to Improve Customer Service
The rapid growth of digital innovation has not only impacted the customer experience, it has also changed customer expectations. This is reflected in a..
FREE TEMPLATE – Customer Journey Map Template for Retail
Your customer’s journey is always unique from other companies and A customer journey map is like a puzzle. Every touchpoint slots into your customer..
FREE TEMPLATE – Download Our Free Customer Journey Map Template for eCommerce Companies
A customer journey map is like a puzzle. For eCommerce, this puzzle can be very complex or it can be very straight forward –..