We are excited to announce that we have again done a bunch of new product updates. All with the aim to improve your experience…
Emotions have been taking over marketing and the position to be the main driver of our purchase behavior during the past decade rapidly. Today,…
One of the biggest mistakes measuring CX I run with our clients and also companies, in general, is that business people think that “NPS…
The ultimate motive of any business is to have a strong customer base that helps it grow, thrive, and compete in the market efficiently….
Many of our previous articles discussed the customer journey mapping and its importance to understand the customer-brand rapport and improve customer experience accordingly. The…
To this point, we have been living in the world of simplification. And to be honest, we still do and that is a good…
Not many customers prefer to spend a great deal of time answering long surveys. This is why microsurveys have become very popular. Microsurveys, as…
Recording now available! >> Enjoy the recording of the webinar here Measuring customer experience is more popular than ever and not without a reason….
SMEs are upcoming enterprises that have a long journey ahead of them. With many competitors in the market and limited resources at their disposal,…
Your customers are the reason for the existence of your business as well as its success. So, providing an excellent customer experience should be…
