Recording now available! >> Enjoy the recording of the webinar here Measuring customer experience is more popular than ever and, if you’re reading this,…
Does your business invest in CX? Every year hundreds of CX and marketing professionals like you take the survey to help the industry to…
From time to time our customers and people ask me what is the thing that makes you different and better for your customers than…
As a startup owner, you would have to wear many hats, bearing many responsibilities. So, when someone brings up the topic of CX management,…
Here at Feedbackly, we specialize in automating collecting customer feedback data and making it to good use. This way we are also huge friends…
Despite its popularity, many assume Customer Experience (CX) as a superfluous strategy only meant for companies that can afford quality resources and analytical tools….
As a CX professional, you would be aware that customer experience is an indispensable aspect of an organization. But, if the upper management considers…
The eCommerce industry experienced a massive surge in sales during the pandemic when their brick-and-mortar rivals had to shut down. It will continue to…
Why Is Employee Experience So Important? “To win in the marketplace, you must first win the workplace” – Doug Conant, Former CEO, Campbell Soup….
The concept of Customer Experience (CX) and its importance has always lingered around, but its popularity in the business arena arose in the recent…
