5 Customer Experience Trends For 2020
It has become a tradition for us to map out the coming year from the perspective of customer experience trends. In 2020, we will..
4 Ways To Improve Employee Experience For Startups In 2020
Changes in technology have created a new business ecosystem where the most successful businesses are growing a lot faster than ever before. In other..
Dealing with Negative Customer Feedback
Every company wants to be showered with praise. Feedback is an essential part of modern business. Having a majority of good reviews will make..
The All-New Feedbackly Is Available Now!
If you’ve been following our blog in the last few weeks, you’ll know that today is the day. Feedbackly has received its biggest update..
Täysin uudistunut Feedbackly julkaistaan 8. marraskuuta
Olemme koko Feedbacklyn tiimin kanssa erittäin innoissamme kun saamme ilmoittaa, että täysin uudistunut Feedbacklyn taustahallinta julkaistaan 8. marraskuuta. Olemme työstäneet tätä projektia jo..
The All-New Feedbackly Is Launching on November 8th
We’re very excited to announce that the all-new Feedbackly will launch on November 8th. (In 11 days to be exact!) We’ve been working..
4 Steps To Create The Happiest Customers In The World
Happiness As A Core Need Happiness is a core need of our human existence. Our purchases and interactions with businesses happen on a daily..
Feedbackly Is Getting Its Biggest Update Ever
Your customers expect high quality service – that much is not new. What is new is that they are now expecting highly customized service..
How AI is Revolutionising Customer Experience
Experts predict that as early as 2020, close to 85% of customer service interactions will be automated. As artificial intelligence (AI) is slowly..