Introducing Feedbackly’s new video tutorial series!
We get alot of feedback from our users who want to learn best practices for using the Feedbackly dashboard. We realize that most people..
We’ve improved our employee notifications feature!
Feedbackly allows you to configure automatic email notifications which can be triggered by the feedback you receive. This means that you can monitor all..
Add Metadata To Your Feedbackly Surveys
A useful feature in Feedbackly is adding metadata to the feedback you collect. This enables you to segment feedback, identify users with their id’s,..
The Possibilities of Multiple Choice and Question logic
With Feedbackly, you can create surveys using any one of our 8 question types. One of the most useful and versatile types is the..
Question Sampling With Feedbackly
Some of the most requested features from our users relate to managing statistics and adding more functionality to add statistical significance to their feedback..
Why Is Customer Experience So Important To Measure?
There’s a lot of buzz right now about customer experience (CX), and why it’s the next big thing for companies to differentiate themselves in..
How Feedbackly Leads The Pack For Remote Customer Support
Feedbackly offers a one-stop solution for larger enterprise customers who want a hassle-free solution to their customer feedback strategy. Feedbackly provides industry-leading support to..
3 Easy Ways To Improve Your Customer Feedback Measurement Strategy
The biggest mistake that a customer service manager can make is assuming that anecdotal evidence is sufficient in properly identifying the overall satisfaction of..
Why Building A Customer Feedback Loop Is So Important For Your Business
One of the hardest things to obtain from the company’s perspective is useful customer feedback. Yet, customers are often only too eager to provide..