Alternative for CSAT – Emotional Value Index EVI®
Linda Sinisalo
January 19, 2023
Customer satisfaction is a paramount factor for the success of a business. After all, you can only thrive in the market as long as you
Feedbackly Vs. QuestionPro – Which CX Software Is Better?
Linda Sinisalo
October 20, 2022
Selecting the right CX software for your business is quite a task. With so many options available in the market and different pricing models, you
5 Reasons Why Retail Businesses Love Feedbackly
Linda Sinisalo
October 6, 2022
If you are in the retail business, you would have access to a lot of customer feedback as you interact directly with customers. It offers
Why Measuring Emotional Experience Is a Must-do?
Linda Sinisalo
August 4, 2022
“Sell the sizzle, not the steak.” As the old saying goes, the best way to promote a product is by showing customers how they will
Why Gathering Feedback from Mobile Users Is on the Rise
Linda Sinisalo
November 22, 2021
Over the years, CX experts around the world have repeatedly emphasized the importance of adopting a multichannel program. Why? Because customers reach out and engage
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