Welcome to Feedbackly blog!

Looking for a specific topic?

When Feedbackly was initially built the founders knew they wanted to grow and flourish the company in a very open way. We …

According to an urban dictionary “A partner in crime” is defined as good friends who get in trouble together or get each other …

When it comes to measuring Customer Experience (CX), it’s important to choose a metric that can be applied throughout the customer journey …

If you want to build a customer experience strategy, it needs to be built on strong foundations which are robust enough to …

Feedbackly is a Finnish startup dedicated to improving customer experiences and helping companies to increase their sales through intelligent up sell.

This article clarifies what an upsell is and how you can utilize it to profit from anything your sell...or give away.

Today we have collected our first data from Mexico with our first customers and thus opened our Mexico operations.

There’s a lot of buzz right now around customer experience, but what are people really saying about it? By dedicating themselves to …

The day has come, we have launched a brand new Feedbackly!!  Finally the new software solutions is available for everyone just by singing up on …

All great sales representatives and marketing managers worth their salt know the significance of feedback and how it helps them with future sales.

Getting customers is hard so why not try to keep the current ones even longer? Keeping them should be easier than getting …

We are regularly asked what kind of website feedback we should be asking for in user surveys and polls. Our answer: it …

Resources

For current and future CX Superstars

Free eBook: Emotional Value Index (EVI®) - The next big thing in CX since the NPS
Free eBook

EVI® – The Next Big Thing in CX Since the NPS

All you need to know about how to measure and use Emotional Value Index (EVI®) to grow your business.

Future CX Outlook Report

Global research

Future CX Outlook Report

An extensive report analyzing where the CX market is headed and how top CX pros and companies are putting their customers at the center of their strategy in the future.

Customer Journey Map Template

Free template

Customer Journey Map Template

Build your customer journey map with this Excel template. Just fill in the missing cells with your data and start monitoring your touchpoints. Simple as that.

© 2022