Gathering feedback is a paramount aspect of a better customer journey and a better customer experience. It is only by understanding your clients that you
The powerful yet free CX Audit is finally here at your service! Creating good customer experiences is more important than ever for companies – people
Feedbackly helps businesses optimize their customer experience through feedback. We aim to make the process of feedback collection and management easy and effective. Our platform
Selecting the right CX software for your business is quite a task. With so many options available in the market and different pricing models, you
Feedback surveys are important resources that help businesses assess the quality and success of their Customer Experience (CX) program. But, you cannot use all the
Statistics show that companies with a CX-centric mindset drive higher revenue of 4-8% than their counterparts. There are many more studies that prove customer experience
Recording now available! >> Enjoy the recording of the webinar here Would you like to learn what the top performers do in the field of
Emotions have been taking over marketing and the position to be the main driver of our purchase behavior during the past decade rapidly. Today, a
One of the biggest mistakes measuring CX I run with our clients and also companies, in general, is that business people think that “NPS is
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