CSAT is a very popular metric used by small and big brands because of its simplicity and ease of implementation. It can help businesses gauge
Email surveys are one of the oldest and most popular methods of data collection. Most people use email for their day-to-day professional and personal activities,
Customer satisfaction is a paramount factor for the success of a business. After all, you can only thrive in the market as long as you
Startup brands are always keen on learning how to attract and retain customers. While there’s no one-size fits model to keep customers happy, understanding your
Take a moment to think of your past purchasing behavior as a customer. Can you recount incidents of impulsive purchases you made out of excitement?
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