Feedbackly iPhone Competition 2018: And The Winner Is…
Jaakko Männistö
February 6, 2018
“Would I like to win a new iPhone? Of course I would” Is there any other answer to this question really? When it comes to
Video Guides: Create, Optimize And Use Your Feedbackly Account
Jaakko Männistö
February 1, 2018
Feedbackly is an all-in-one customer feedback tool designed to auto-measure your entire customer journey and is the only multichannel feedback platform with in-built sales and marketing tools. We believe that listening to customers should be the norm
What Do Customers Think Of Feedbackly? Our NPS Score
Jaakko Männistö
January 11, 2018
At Feedbackly we strongly believe that to be the best in your industry, you must consistently listen to your customers and make changes to suit
We’ve improved our employee notifications feature!
Jaakko Männistö
November 17, 2017
Feedbackly allows you to configure automatic email notifications which can be triggered by the feedback you receive. This means that you can monitor all of
The Possibilities of Multiple Choice and Question logic
Jaakko Männistö
November 17, 2017
With Feedbackly, you can create surveys using any one of our 8 question types. One of the most useful and versatile types is the ‘word
Question Sampling With Feedbackly
Jaakko Männistö
November 17, 2017
Some of the most requested features from our users relate to managing statistics and adding more functionality to add statistical significance to their feedback data.
Why Is Customer Experience So Important To Measure?
Jaakko Männistö
September 15, 2017
There’s a lot of buzz right now about customer experience (CX), and why it’s the next big thing for companies to differentiate themselves in a
How Feedbackly Leads The Pack For Remote Customer Support
Jaakko Männistö
September 8, 2017
Feedbackly offers a one-stop solution for larger enterprise customers who want a hassle-free solution to their customer feedback strategy. Feedbackly provides industry-leading support to these
3 Easy Ways To Improve Your Customer Feedback Measurement Strategy
Jaakko Männistö
August 21, 2017
The biggest mistake that a customer service manager can make is assuming that anecdotal evidence is sufficient in properly identifying the overall satisfaction of your
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