CX Academy 1
As we want to help you to make most out of our service, we’ve created Customer Experience Academy to guide you through the essentials...
Increase your sales by listening to your customers
Do you know when your customer leaves satisfied or when there is a high risk that the negative feedback starts to spread on social..
Your customers are important, but so are your employees!
What is 360-degree feedback? 360-degree feedback is a tested method of improving productivity and job satisfaction. Responses to a questionnaire usually provided via the..
Why is it important to measure customer satisfaction?
More organizations are utilizing online surveys as a method of capturing satisfaction feedback from their customers. Propels in innovation in the course of recent..
How to save up to 4k€ on your analytics cost per year?
We are not the kings of our customers anymore. The tables have turned and nowadays the customer decides how to communicate with the companies..