Does your business invest in CX?

Every year hundreds of CX and marketing professionals like you take the survey to help the industry to gain a better understanding of the trends of CX.

Share your insight on the future of CX and gain early access to our latest report on “Future CX Outlook in 2021” all by simply completing a short 15-minute CX Survey. This report will give you a global overview of the CX industry and where it is heading.

By completing the survey before Feb 21st, you will gain instant free access to CX Academy’s most popular course, Customer Experience 101. Once the report is published, you will gain free early access to the “Future CX Outlook in 2021” report where you’ll be able to compare your position to your industry peers.

You may participate in the survey by filling the form below, we’ll then email you the link to the survey. This report is created in cooperation with CX Forum and CX Academy.



Evely is Feedbackly’s Marketing Manager. She is responsible for all the communication at Feedbackly. She is a real queen of numbers and tables at her work. In her free time, she likes orienteering – running with a map and compass in forests around the world. In fact, she belongs among the best orienteers in the world.

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customer customer experience customer feedback customer survey customerisking cx feedback feedbackly feedbacklycxm future report