Welcome to Feedbackly blog!

Ever since Feedbackly was introduced in 2012, it has become a transformative platform, helping businesses to thrive in the market and grow …

The role of banks as the mediator between people and their financial needs have only amplified in the recent past. But, as …

In today’s customer-centric business world, prioritizing customers’ perceptions of your business has become more important than ever. The good news is that …

Insurance touches a lot of aspects of a customer’s life, yet it is also one of the industries that are struggling to …

You’ve taken the first step by becoming aware of the need for the right CX solution. Now the next step, the most …

Every business offers some kind of customer experience to its clients, and it greatly depends on how the brand treats its customers …

Any business can be prepared to invest in Customer Experience (CX) in the motive of enjoying its benefits and supporting the growth …

Today, customers are hunting for convenience and ease. They are no longer ready to go through a time-consuming buyer journey to get …

Before the pandemic, grocery retail was one of the thriving sectors catering to the daily needs of consumers. Even during the pandemic, …

Although Customer Experience (CX) is a mature concept, it’s recognition as a standalone field with separate strategies and practices is relatively new …

There’s no doubt that the field of eCommerce is growing at an unprecedented rate at present, with more and more startups kickstarting …

Although CX has been repeatedly indicated as a top priority in the business industry at present, the statistics present a different story. …