CX Academy 1
As we want to help you to make most out of our service, we’ve created Customer Experience Academy to guide you through the essentials...
Increase your sales by listening to your customers
Do you know when your customer leaves satisfied or when there is a high risk that the negative feedback starts to spread on social..
Your customers are important, but so are your employees!
What is 360-degree feedback? 360-degree feedback is a tested method of improving productivity and job satisfaction. Responses to a questionnaire, usually provided via the..
3 tips on how to improve your customer feedback measurement
Measuring total customer experiences from all touch points, rather than “assuming customer satisfaction” and sharing this information company-wide allows you to implement and execute upon strategies for future success.
Why is it important to measure customer satisfaction?
More organizations are utilizing online surveys as a method of capturing satisfaction feedback from their customers. Propels in innovation in the course of recent..
How to save up to 4k€ on your analytics cost per year?
We are not the kings of our customers anymore. The tables have turned and nowadays the customer decides how to communicate with the companies..
Feedbackly Has Received Leverage From The EU
Feedbackly is a Finnish startup dedicated to improving customer experiences and helping companies to increase their sales through intelligent up sell. With Feedbackly, companies can..