Dealing with Negative Customer Feedback
Every company wants to be showered with praise. Feedback is an essential part of modern business. Having a majority of good reviews will make your
Every company wants to be showered with praise. Feedback is an essential part of modern business. Having a majority of good reviews will make your
Happiness As A Core Need Happiness is a core need of our human existence. Our purchases and interactions with businesses happen on a daily basis,
Experts predict that as early as 2020, close to 85% of customer service interactions will be automated. As artificial intelligence (AI) is slowly being
Your customer’s journey is always unique from other companies, and a customer journey map is like a puzzle. Every touchpoint slots into your customer journey,
A customer journey map is like a puzzle. For eCommerce, this puzzle can be very complex or it can be very straightforward – but the
Happiness is a core aspect of human existence. Everyone is in the pursuit of happiness from the moment they take their first steps. But we have
One of the great dilemmas of building a successful company is knowing that your customer experience strategy is important, but not having the numbers to
Customer journey will be reborn and start breaking down silos By now, the concept of customer journey has been known for a quite some time.
We tend to be more productive in the sun, and one of the things we as a team look forward to the most is our
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