The world is going through an unprecedented and rapid change due to Coronavirus (COVID-19). Businesses are being forced to take extreme measure in order to stay afloat – and the retail industry is being disproportionately affected. 

During times like these, it is easy to let the panic take over and call an end to programs that are crucial to your business, but considered extraneous during hard times. Customer experience measurement is increasingly being regarded as a pillar of business development.

However, we have seen some businesses neglect customer experience in the short term in an effort to focus their resources on revenue-driving activities. As it turns out, your CX strategy is a revenue-driving activity!

For this reason, we think that companies absolutely should not stop their CX activities but we also realize that now the possibilities to invest is lower than ever, so we put together you a package that will help you to navigate through Covid-19 situation. These are our handover to you, because we need to get through this.

The CX Academy 90% off!

Now is the best time to study and plan ahead. But we also realize that now it is tough to invest! For that reason, we temporarily reduced the price of our CX academy basic course by 90%! You can read more about the course here and get your discounted package here!

Feedbackly software with a crazy discount!

Yep, you heard it. If you stop listening to your customers now, you won’t make it through the crisis and if you do, you are lost right after. To help you out for this we have created special pricing for the Covid-19 time for new customers. When you sign up for your package we’ll share the new discounted pricing for you as well. PS. and we are not talking about some 25% discounts but a real deal!

Free analytics tool for virtual meetings

Every organization is going through a massive change regarding its ways to work. Remote work is growing like crazy due to the COVID-19 and there are just no tools to develop this new situation internally or externally. Meet, Teams, Slack, Skype, and other meetings are now the day to day but how we handle them is still on the stone age. For this reason we created a product to help you to navigate through this problem. We transformed Feedbackly to a virtual meeting analytics tool that is completely free for you. Just order the package and you are good to go measuring and developing all your virtual meetings!

We give you the book – for free!

Just as with the CX Academy, if you stop learning now, that is the worst option. This book The journey – How to create the happiest customers in the world has been in the process for years and it is based on millions of data points from thousands of customers. The retail price of the book will be around 35€ / 40$ but you will have it as an unpublished version! I’m taking a risk here but we need to push forward – together!

Free consultation

We offer a half an hour free CX consultation with our CEO Jaakko Männistö or Head of Sales Markus Räipiö. Both of them seasoned CX professionals and in addition, Jaakko is the author of the book The Journey – How to create the happiest customers in the world and an award-winning CX professional. If you need any assistance regarding the Covid-19 in your CX efforts, just book yourself a spot.

So how to get all this awesomeness?

Navigate yourself here and drop your information and we will be in touch right away with all the information you need!

Stay safe!

With love,

Feedbackly team


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Jaakko is an award-winning CX professional and entrepreneur at Feedbackly, founder and community professional at the biggest entrepreneurial digital community in Finland – Yrittäjä.io. He is a notorious keynote speaker from entrepreneurial stories to day to day human communications and customer experiences.