Feedbackly – Qualtrics But Better!
Jaakko Männistö
February 1, 2021
From time to time our customers and people ask me what is the thing that makes you different and better for your customers than your
How to Use Micro-surveys to Collect Customer Feedback?
Jaakko Männistö
January 25, 2021
Here at Feedbackly, we specialize in automating collecting customer feedback data and making it to good use. This way we are also huge friends of
Do companies with up to 10 people need a CX program?
Jaakko Männistö
January 21, 2021
Despite its popularity, many assume Customer Experience (CX) as a superfluous strategy only meant for companies that can afford quality resources and analytical tools. So,
Why is CX Important in Banking?
Jaakko Männistö
October 29, 2020
The role of banks as the mediator between people and their financial needs have only amplified in the recent past. But, as much as banks
The 3 Steps of Building a Working CX Strategy in Insurance
Jaakko Männistö
October 16, 2020
Insurance touches a lot of aspects of a customer’s life, yet it is also one of the industries that are struggling to win customers. Many
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