April 14, 2021

3 Reasons Why You Should Invest in CX Courses

Professional CX courses are one of the best ways to understand CX and apply it to your business. You get the opportunity to learn…
April 6, 2021

How to Retain More Customers with Better CX?

In one of our latest articles, we discussed strategies to attract customers with a strong Customer Experience (CX) program. But, you would already know…
March 31, 2021

Feedbackly Product Update: March 30, 2021

We are excited to announce that we have again done a bunch of new product updates. All with the aim to improve your experience…
March 22, 2021

How to Attract More Customers with Better CX?

The ultimate motive of any business is to have a strong customer base that helps it grow, thrive, and compete in the market efficiently….
March 3, 2021

FREE Webinar: Emotional Experience – A New Way To Measure Your CX

Recording now available! >> Enjoy the recording of the webinar here Measuring customer experience is more popular than ever and not without a reason….
February 9, 2021

FREE Webinar: Putting Your Customer Experience Data Into Action – A Step-By-Step Recipe For Success

Recording now available! >> Enjoy the recording of the webinar here Measuring customer experience is more popular than ever and, if you’re reading this,…
February 3, 2021

Have Your Say On The Future Of CX

Does your business invest in CX? Every year hundreds of CX and marketing professionals like you take the survey to help the industry to…
January 28, 2021

Why Is CX Important for Startups?

As a startup owner, you would have to wear many hats, bearing many responsibilities. So, when someone brings up the topic of CX management,…
December 30, 2020

The 3 Steps for Building a Working CX Strategy for Your eCommerce

The eCommerce industry experienced a massive surge in sales during the pandemic when their brick-and-mortar rivals had to shut down. It will continue to…
December 16, 2020

Who Should Be Responsible for Your Customer Experience?

The concept of Customer Experience (CX) and its importance has always lingered around, but its popularity in the business arena arose in the recent…