A useful feature in Feedbackly is adding metadata to the feedback you collect. This enables you to segment feedback, identify users with their id’s, add
With Feedbackly, you can create surveys using any one of our 8 question types. One of the most useful and versatile types is the ‘word
Some of the most requested features from our users relate to managing statistics and adding more functionality to add statistical significance to their feedback data.
The biggest mistake that a customer service manager can make is assuming that anecdotal evidence is sufficient in properly identifying the overall satisfaction of your
Over the past few decades, there has been research at length about the value of optimizing your customer touch points and how important it is to get your customer – facing workers the tools and information they need to provide a better customer experience.
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