There are as many approaches to customer experience as there are professionals in the field. But when talking about the cornerstones, we’re explicitly referring to
If you’ve been following our blog in the last few weeks, you’ll know that today is the day. Feedbackly has received its biggest update ever,
Happiness As A Core Need Happiness is a core need of our human existence. Our purchases and interactions with businesses happen on a daily basis,
Your customers expect high quality service – that much is not new. What is new is that they are now expecting highly customized service as
One of the great dilemmas of building a successful company is knowing that your customer experience strategy is important, but not having the numbers to
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