Why EVI® Is a Big Hit in CX Today
Evely Kaasiku
October 27, 2022
Emotional Value Index (EVI®) is a relatively new KPI to hit the CX industry in recent times. But, it is quickly becoming one of the
Feedbackly Vs. QuestionPro – Which CX Software Is Better?
Linda Sinisalo
October 20, 2022
Selecting the right CX software for your business is quite a task. With so many options available in the market and different pricing models, you
5 Reasons Why Retail Businesses Love Feedbackly
Linda Sinisalo
October 6, 2022
If you are in the retail business, you would have access to a lot of customer feedback as you interact directly with customers. It offers
How to Translate Your Customer Feedback Data into Numbers?
Ida Salonen
September 29, 2022
You might be familiar with the benefits of collecting customer feedback and how to do it using numerous channels and KPI surveys. But do you
Top 3 Customer Experience Trends to Follow
Jaakko Männistö
August 11, 2022
Customer experience is paramount for a brand’s growth and success. It helps you differentiate your product or service from the rest. Businesses are now making
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