
Feedbackly – Not Your Ordinary CX Software
Have you ever wondered why Feedbackly is so popular? Well, it’s no surprise, given that we have cultivated a reputation for being an iconic, if
Have you ever wondered why Feedbackly is so popular? Well, it’s no surprise, given that we have cultivated a reputation for being an iconic, if
CSAT is a very popular metric used by small and big brands because of its simplicity and ease of implementation. It can help businesses gauge
Startup brands are always keen on learning how to attract and retain customers. While there’s no one-size fits model to keep customers happy, understanding your
A study by Harvard shows that 95% of purchase decisions are emotional. Further, research by Gallop has identified that 70% of decisions are based on
Gathering feedback is a paramount aspect of a better customer journey and a better customer experience. It is only by understanding your clients that you
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