In one of our latest articles, we discussed strategies to attract customers with a strong Customer Experience (CX) program. But, you would already know that
The ultimate motive of any business is to have a strong customer base that helps it grow, thrive, and compete in the market efficiently. If
Just some time ago I created a post “Qualtrics but better!” and some of the readers commented back, but what about Medallia? Well, that is
Does your business invest in CX? Every year hundreds of CX and marketing professionals like you take the survey to help the industry to gain
From time to time our customers and people ask me what is the thing that makes you different and better for your customers than your
As a startup owner, you would have to wear many hats, bearing many responsibilities. So, when someone brings up the topic of CX management, you
Here at Feedbackly, we specialize in automating collecting customer feedback data and making it to good use. This way we are also huge friends of
Despite its popularity, many assume Customer Experience (CX) as a superfluous strategy only meant for companies that can afford quality resources and analytical tools. So,
For businesses, every purchase is a vote from their customers, endorsing their brand and products. Therefore, customers have always been and will always be the
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