A customer journey map is like a puzzle. Every touchpoint slots into your customer journey, building each stage bit by bit to reveal the overall
Improving customer experience is fast becoming one of the most important strategies for businesses. In fact, Gartner reported that: “By 2018, more than 50% of
“Would I like to win a new iPhone? Of course I would” Is there any other answer to this question really? When it comes to
Feedbackly is an all-in-one customer feedback tool designed to auto-measure your entire customer journey and is the only multichannel feedback platform with in-built sales and marketing tools. We believe that listening to customers should be the norm
The Feedbackly Terminal is a sophisticated iPad based device that is currently being used in over 300 customer locations, collecting valuable customer feedback data for
At Feedbackly we strongly believe that to be the best in your industry, you must consistently listen to your customers and make changes to suit
After a much needed update, the new Feedbackly website has launched! It includes a new aesthetic, easier signup, and easier to understand features and product
Feedbackly offers a truly a worldwide service for our customers. After launching our subscription service last year, we are very proud to have customers in
You asked for it, so we made it! It’s as simple as that. Many of our users have been requesting a way to directly communicate
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