All great sales representatives and marketing managers worth their salt know the significance of feedback and how it helps them with future sales.
Getting customers is hard so why not try to keep the current ones even longer? Keeping them should be easier than getting new ones. You
Most eCommerce sites are run by data and hard analytics based on what their visitors have done on the site. This is of course very important. However, have you ever thought that the behavioral side doesn’t tell you everything?
Do you know when your customer leaves satisfied or when there is a high risk that the negative feedback starts to spread on social media?
More organizations are utilizing online surveys as a method of capturing satisfaction feedback from their customers. Propels in innovation in the course of recent years
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