Digital Customer Experience refers to a customer’s overall perception of your business based on their interactions with your business on digital platforms. It can also
Webinaari saatavana nyt tallenteena! >> Katso ilmainen tallenne täältä Teknologian kehittyessä entistä nopeampaa, asiakaskokemuksesta ja sen johtamisesta on tullut tärkein pitkän aikavälin kilpailuetu, jota myös
If you are engaged in the automotive industry and are looking for resources that would help you optimize the customer experience in your business, this
If you have implemented a CX strategy for your business, you would know that CX metrics are an important aspect of it. They help you
When it comes to the realm of eCommerce, customers have so many choices. So, the decision to switch from one alternative to another can happen
If there’s one industry that was heavily disrupted during the pandemic, it is retail. Many retail businesses have lost while others have managed to thrive
IVALO.COM boosted their NPS by a magical 41% and doubled the customer retention rate only during the time of 6 months. Feedbackly had a chance to
In this digital age, when there are many online platforms for customers to review businesses, feedback can be both an asset and a liability. Brands
© 2022