Sell More to Your Retail Customers with Customer Feedback

Increase sales with instant mobile alerts and automated upsell based on your customer feedback.

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Create more sales through the entire CX journey

CX Overview

Measure unlimited Engage points

Have you ever thought how your customers differ between offline and online?

Whether you are online or offline - your customer has a journey through your service. To keep posted with the whole journey you need to be able to measure it complitely.

We offer you unlimited measurement and engage points for the same price - so that you don´t have to compromise. One easy tool to see through the whole journey.

Fix Problems Instantly and Automate Upsell

Did you know that over 50% of unsatisfied customers come back if you listen to them and give them offers?

We will send immediate mobile alerts to a preset employee of each engage point in case of CX problem so it can be fixed instantly.

Further, turn your customer exprience into direct retail sales by offering customers automated upsell-offers based on their feedback in your store.

Solutions; Intuitive Feedback Kiosk, Multi-use Stickers, Mobile Feedback & POS Integrated Feedback

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All the Tools You Need to Grow Sales

We know that the companies that create the best CX will thrive

We ensure that our customers have the most reliable and intuitive feedback management and analytics solution for all channels. You will always know what your customers think and you can create more sales with our unique features -  you will love working with us.

Grow your marketing database and let people share their reviews

Email address, engage point and feedback type of every given feedback will be collected into a marketing database.

As a result, you can at any time send very precise email marketing campaigns to boost your sales. People receive campaigns based on their initial interest and in the end buy more.

You can also target your campaigns based on the CX data they provided you. Happy customers can be offered additional service and not satisfied customers can be offered discounts to return.

all the tools you need

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Get Unbiased Customer Experience Data

For this reason, we 'pay' for the feedback with our prize draw to cover more customer groups.

Therefore, our CX data are less unbiased to make correct decisions.

And you don´t have to worry about the iPhone or the prize, we got that covered for you. An iPhone is drawn every month so that your customers will have motivation to give you feedback.

Advanced Analytics

Collecting feedback would not have any value if the analytics and interpretations are off. We have worked countless of hours and with hundreds of customers to create the most powerful dashboard for your needs.

With our dashboard you can easily get a glance of your trends or dig more deep to get actionable insights.

You are also able to see in real-time how each location, department and employee are taking care your customers. You cannot have a good CX if your employees do not care about it!

Statistic details

Get started

It’s better to start now to find out how you could improve your customer experience. It’s free.