Feedbackly for eCommerce

Collect customer feedback on your website so you can optimize your sales conversion. Identify problems with your website design and checkout process to keep your customers happy

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4 ways to display your surveys

Corner window

When you don’t want to disrupt a web session – use a corner window survey.

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Embedded survey

For the ultimate integrated survey solution – embed your Feedbackly survey directly into your web elements. Survey will disappear after it has been answered. Clear browser cache to re-enable.

Direct link

The most versatile way to share your surveys online. Distribute it any way you want and watch the responses roll in.

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Pop-over window

For those situations where feedback is critical. A pop-over window demands the attention of the user and is proven to increase the likelihood of a response.

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eCommerce success stories

Chedraui

Chedruai started its life as a family-run haberdashery store in Xalapa, Mexico. With over 35,000 employees across 318 stores, they are undoubtedly one of Mexico’s most innovative retail and eCommerce companies.

GNP Seguros

GNP is the biggest insurance company in Mexico, offering services ranging from life insurance, to car, home and medical insurance. Within 24 hours of starting with Feedbackly, GNP received a customer feedback response rate of 12%.

Flying Tiger Copenhagen

Flying Tiger Copenhagen is a Danish design store that was founded in 1995. It has nearly 600 shops in 27 countries. Tiger provides a fun shopping experience and Feedbackly helps them provide it in the future as well.

Omena Hotels

“At Omena Hotels we now that the only way forward is to know what our customers think and feel about us. With Feedbackly we can gather valuable feedback from day to day and base our insights and actions in real data.”

– Kati Niemelä, CEO @ Omena Hotels