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A message to our customers and friends: This is the New Era of Customer Experience – Feedbackly 3.0

Jaakko Männistö March 23, 2023

Feedbackly began with a mission to help businesses truly understand their customers and improve their experiences through valuable customer feedback. We’ve turned that mission into

Feedbackly integrates with Microsoft Teams

Feedbackly + Microsoft Teams: Bring Customer Feedback Close to Your Colleagues

Evely Kaasiku July 29, 2021

Customer experience is the overall perception that a customer develops during the course of their journey with a business. Now for businesses, paying attention to

Ecommerce Customer Journey: What and how

Jaakko Männistö May 8, 2018

The Ecommerce Customer Journey encompasses all of the different touchpoints where a customer interacts with a company, product or branding online. These touchpoints include marketing,

Feedbackly Creates New Customer Experience Software for OP’s ‘Finland’s Best Online Store’ Competition

Jaakko Männistö May 2, 2018

With the announcement of the ‘Finland’s Best Online Store’ competition a few months ago, we’ve been hard at work over the past few months working

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