The Transition from Products to Experiences in CX
A decade or two ago, customers were hunting for fabulous products. But, it’s no longer the case. Today, they look for unique experiences and emotional
A decade or two ago, customers were hunting for fabulous products. But, it’s no longer the case. Today, they look for unique experiences and emotional
Every business is a customer-centric business because every corporation functions with the aim of serving the customer. But, how well does the importance of customers
For a ship to sail in the right direction and reach its final destination, it needs a good captain. But that’s not enough. The support
Conventionally, the competitive advantage of a business organization was focused on price product differentiation. But, with the myriad of choices available for the customer in
Feedbackly offers a truly a worldwide service for our customers. After launching our subscription service last year, we are very proud to have customers in
You asked for it, so we made it! It’s as simple as that. Many of our users have been requesting a way to directly communicate
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