Feedbackly – Not Your Ordinary CX Software
Aleksi Mäkelä
March 16, 2023
Have you ever wondered why Feedbackly is so popular? Well, it’s no surprise, given that we have cultivated a reputation for being an iconic, if
Heads Up! A Sneak Peek into the Big Product Updates Rolling Out Soon
Evely Kaasiku
March 13, 2023
We are in the last steps of preparing for the big Feedbackly survey tool update. Feedbackly is known for listening to its customers’ wishes, and
Most wanted – Visual examples of the EVI® surveys
Aleksi Mäkelä
December 15, 2022
A study by Harvard shows that 95% of purchase decisions are emotional. Further, research by Gallop has identified that 70% of decisions are based on
Free Survey Templates – Feedbackly
Aleksi Mäkelä
December 8, 2022
Gathering feedback is a paramount aspect of a better customer journey and a better customer experience. It is only by understanding your clients that you
Two-Way SMS Campaign – What, Why, and When You Need It
Aleksi Mäkelä
November 3, 2022
Feedbackly helps businesses optimize their customer experience through feedback. We aim to make the process of feedback collection and management easy and effective. Our platform
Pro Tip: A Simple Emotional Experience Survey for Purchase Stage
Evely Kaasiku
February 25, 2022
Emotions go beyond the willingness to promote and recommend as well as ease of use or doing business – CSAT, CES, NPS, etc are good
Feedbackly Product Update: tons of pre-built survey templates, new question type, and more (Dec 2021)
Evely Kaasiku
December 14, 2021
Ho ho ho, Merry Early Christmas! We have amazing news for all the CX and feedback fans! 🎅 We have been working hard on great
Why and When You Should Consider CX Trainings
Evely Kaasiku
December 10, 2021
Does your organization need CX-oriented training? Is it really that important? Can’t you figure it out on your own? Well, the Future CX Outlook Report
Why Feedbackly is the Best CXM Tool for Automotive Industry
Troy Woodson
November 1, 2021
If you are engaged in the automotive industry and are looking for resources that would help you optimize the customer experience in your business, this
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