Let us show you why your customers churn.

Create surveys and collect feedback on any touchpoint online or offline, and analyze your entire customer journey in one place. Know where and why your customers churn.



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42,041,165 responses
collected in +200


Analyse your multichannel customer journeys with ease

Multichannel feedback collection

Multichannel feedback collection

Create surveys and automatically collect data on any touchpoint online or offline: website widget, SMS & email, kiosk at retail store + a dozen more touchpoints.

Customer journey automation

With Feedbackly’s Customer Journey Builder, you can map out multiple customer journeys and assign KPI’s to measure where and why your customers churn.

Real-time analytics

Real-time analytics

Industry-leading analytics enables deep dives into current trends and customer sentiment analysis. Everything in real-time and current.




Take action at scale

Notify teams when you receive negative feedback so you can fix problems immediately and react to new leads instantly.

Try how your customer journey would look in Feedbackly

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Trusted by industry leaders worldwide

If you still have any question or concern, reach out to us at sales@feedbackly.com

Build your customer journeys with Feedbackly

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