Create surveys and automatically collect data on any touchpoint online or offline: website widget, SMS & email, kiosk at retail store + a dozen more touchpoints.
With Feedbackly’s Customer Journey Builder, you can map out multiple customer journeys and assign KPI’s to measure where and why your customers churn.
Industry-leading analytics enables deep dives into current trends and customer sentiment analysis. Everything in real-time and current.
Notify teams when you receive negative feedback so you can fix problems immediately and react to new leads instantly.
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