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All you need to know about how to measure and use Emotional Value Index (EVI®) to grow your business.
An extensive report analyzing where the CX market is headed and how top CX pros and companies are putting their customers at the center of their strategy in the future.
Build your customer journey map with this Excel template. Just fill in the missing cells with your data and start monitoring your touchpoints. Simple as that.
Feedbackly is the only CXM platform measuring the Emotional Value Index (EVI®). Reveal how customers’ emotions impact the revenue and churn of your business.