Agentic AI is quickly becoming one of the hottest topics in tech and customer experience (CX). As AI agents start making decisions, and even purchases, on behalf of customers, B2C companies need to understand how this shift will impact customer experience.
This time, Feedbackly’s Evely Kaasiku will be joined by global AI thought leader Mikko Alasaarela for a webinar where we’ll break down what agentic AI actually is, why it matters now, and what its rise means for the future of CX. Together, they’ll explore how autonomous AI agents may reshape the way B2C companies manage CX, influence customer journeys, and set new expectations for digital experiences.
Join us on December 17th at 3 pm EET / 2 pm CET.
At this webinar, you will learn:
- What agentic AI is, and why B2C businesses should pay attention
- How agentic AI, including AI agents making purchases, will impact the way CX is managed
- Practical steps you can take today to prepare your organisation for this shift
Welcome to ask your questions or join us to listen only!
Can’t join in real time? No worries, sign up and you’ll receive a recording afterward.
