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How to get certified in Customer Experience

Jaakko Männistö May 19, 2020

CX Professionals know that well-developed customer experience can have a positive impact on the business as a whole. Forrester writes how CX can increase profits

How to become a Customer Experience professional

Jaakko Männistö May 14, 2020

Customer Experience is not something that can be studied at universities, or at least not in many. And it is not something that has its

The best ways to learn CX

Jaakko Männistö May 13, 2020

As a CX professional, you are responsible for the whole organization in a way. It might sound weird but simply put, if your company starts

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