What is a Good NPS Score?
Aleksi Mäkelä
March 9, 2023
It is costlier to attract a new customer than to retain an existing one. This much has been clear for those of us heavily invested
How to use NPS (Net Promoter Score)?
Jaakko Männistö
April 29, 2021
Net Promoter Score (NPS) essentially measures the likeliness of customers to recommend your business to others. The concept first appeared in 2003 in the article
What Do Customers Think Of Feedbackly? Our NPS Score
Jaakko Männistö
January 11, 2018
At Feedbackly we strongly believe that to be the best in your industry, you must consistently listen to your customers and make changes to suit
© 2022