How Improving Brand Equity Can Increase Your Profit
Evely Kaasiku
December 31, 2021
What is brand equity? Why is it important for your business? What does CX have to do with it? Brand equity refers to the worth
What Is Customer Experience Management (CXM) and Why It Matters?
Ida Salonen
December 10, 2020
Placing the customer at the heart of your business is easier said than done. If you are to tap the true sentiments of your customers
5 Reasons Why You Should Invest in Improving Customer Experience
Jaakko Männistö
August 3, 2017
Over the past few decades, there has been research at length about the value of optimizing your customer touch points and how important it is to get your customer – facing workers the tools and information they need to provide a better customer experience.
The Feedbackly way
Jaakko Männistö
March 6, 2017
When Feedbackly was initially built the founders knew they wanted to grow and flourish the company in a very open way. We always thought that
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