![future of CX](/wp-content/uploads/2023/09/pexels-tara-winstead-8386440-800x533.jpg)
The Future of CX – Managing Emotional Experiences
Customer experience reflects the relationship that a business co-creates with its customers. But, the attributes of CX continue to evolve with the dynamics and growing
Customer experience reflects the relationship that a business co-creates with its customers. But, the attributes of CX continue to evolve with the dynamics and growing
NPS is a metric that measures your customers’ likeliness to be your advocates. It was first introduced as “The One Number You Need to Grow.”
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