Recording now available! >> Enjoy the recording of the webinar here Would you like to learn what the top performers do in the field of
One of the biggest mistakes measuring CX I run with our clients and also companies, in general, is that business people think that “NPS is
To this point, we have been living in the world of simplification. And to be honest, we still do and that is a good thing.
Recording now available! >> Enjoy the recording of the webinar here Measuring customer experience is more popular than ever and not without a reason. In
Recording now available! >> Enjoy the recording of the webinar here Measuring customer experience is more popular than ever and, if you’re reading this, you
The eCommerce industry experienced a massive surge in sales during the pandemic when their brick-and-mortar rivals had to shut down. It will continue to dominate
An online presence can be both a curse and a blessing to business. That’s the hard and bleak truth. If you pay enough attention, you
As the leader in your organization, you might be paying a lot of attention to customer experience. You are aware of its true potential in
© 2022