All-In-One Customer Feedback
Feedbackly is the only customer feedback software with built in marketing and sales tools.
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Create Surveys
Choose from 8 different question types to get the most relevant data possible. Add up to 10 different language versions.
Publish Anywhere
Integrate surveys into your existing sales funnel. Not your average ad hoc survey solution.
Analyze Feedback
Feedback data is displayed in real-time and visualized into a beautiful and efficient dashboard view.
Feedback Handling
The Feedback Inbox allows you to see exactly who is leaving the most feedback and respond instantly via email or SMS.
Instant notifications
Your employees will immediately be sent an email when negative feedback is submitted to their assigned channel.
Branded Surveys
Add your company logo to be shown across all surveys, or display a different logo on each survey.
Data Export
Be in control of your customer data. Export responses and analytics to PDF, CSV, or XLSX.
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What is Feedbackly?
We built the world's only feedback and customer journey software with built in marketing and sales tools.
Create highly customizable surveys and publish them anywhere. Use the Feedbackly iOS app to collect responses on your iPad, or publish your surveys with any one of our many software integrations.
Our vision is to revolutionize customer experience management by making it easy and affordable to measure your customer's emotions and turn that insight into actions. Above all, we enable companies to boost sales using their customer feedback.
The Simplest Workflow Imaginable
Create and publish in-depth surveys in less than 5 minutes
A website corner window survey can be triggered by advanced customizable parameters
Add an embedded survey directly within your webpage
Import customer emails and send a survey directly to their inbox
Publish your surveys on the Feedbackly iPad app to collect feedback in person
Your feedback is automatically displayed visually and can be filtered by date, survey, and feedback channel
Respond to your customers directly without leaving the dashboard. Choose between email or SMS
We used Feedbackly to develop our recruitment operations. The platform was ideal for running a brief and intuitive applicant experience survey...Every interaction we’ve had has been professional, solution-oriented and relaxed.
The results were extremely precise and were presented in a clear way which gave us a good understanding of what areas we should focus on when improving our service and customer experience.
The amount of feedback is incredible compared to our other channels. With Feedbackly, we get hundreds of responses every day. I think this will also improve the clients' view on us.
We know our core-customer quite well but we want more information about why the customer shops or browses our online and offline channels. Collecting continuous feedback and marketing leads gives us better picture where we need to improve and helps us to target our marketing better.
We recommend Feedbackly to everyone who honestly wants to develop their operations and are not afraid of negative or constructive feedback.
