Build and analyze your customer journey to create the happiest customers in the world.
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Feedbackly is a simple yet powerful tool that has everything you need to automatically turn feedback into business insight. With our experience suite, you get all the tools and training you need to create a winning CX strategy.
Automatically collect the data throughout the entire customer journey – simultaneously on any touchpoint:
Industry-leading analytics enables deep dives into current trends and customer sentiment analysis. Everything in real-time and current!
Use industry standard customer journey templates to track your customer experience from Awareness to Loyalty
Notify teams when you receive negative feedback so you can fix problems immediately and react to new leads instantly.
Use And/Or functions to take full control over your feedback and automate new sales from feedback.
Improve your customer experiences – grow your company. It’s that simple.
Sell up to 5% more automatically with built-in sales tools like leads, upsell and reviews.
Forget sheets and juggling between different tools. One simple tool and one simple price.
Visually track and manage your entire customer journey and get alerts when issues arise.
Loyal customers = sustainable growth. Create loyalty by listening, acting to feedback and developing better services.
We take your success seriously – very seriously. Our customer success team is only one call or click away.
We don’t just tell you what to do, we work with you every step of the way to resolve issues.
