Turn Your Customer Feedback Into GROWTH.

Build and analyze your customer journey to create the happiest customers in the world.

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Powering 32,202,882 experiences and counting



A True All-In-One Experience Suite With Customer Journey Automation

 

Feedbackly is a simple yet powerful tool that has everything you need to automatically turn feedback into business insight. With our experience suite, you get all the tools and training you need to create a winning CX strategy.

1. COLLECT Customer Feedback

Automatically collect the data throughout the entire customer journey – simultaneously on any touchpoint:

  • Website widget
  • SMS & Email
  • Kiosk at Retail store
  • + a dozen more touchpoints

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2. ANALYZE Experience Data in Real-Time

Industry-leading analytics enables deep dives into current trends and customer sentiment analysis. Everything in real-time and current!

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3. BUILD Customer Journeys with Ease

Use industry standard customer journey templates to track your customer experience from Awareness to Loyalty

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4. Take ACTION At Scale

Notify teams when you receive negative feedback so you can fix problems immediately and react to new leads instantly.

Use And/Or functions to take full control over your feedback and automate new sales from feedback.

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Do More With Your Feedback

Improve your customer experiences – grow your company. It’s that simple.

Sell More

Sell up to 5% more automatically with built-in sales tools like leads, upsell and reviews.

Consolidate Your Tools

Forget sheets and juggling between different tools. One simple tool and one simple price.

Better, Faster Decisions

Visually track and manage your entire customer journey and get alerts when issues arise.

Create Loyalty

Loyal customers = sustainable growth. Create loyalty by listening, acting to feedback and developing better services.

 

 

Industry-leading support across nearly every continent

We take your success seriously – very seriously. Our customer success team is only one call or click away.

We don’t just tell you what to do, we work with you every step of the way to resolve issues.


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Customer Stories

 

Feedbackly plays well with the most popular platforms

Ready To Grow With Feedbackly?

Build your customer journeys and improve your CX with Feedbackly



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