42,041,165 responses
Analyze and Learn. Simultaneously
An All-In-One Experience Suite With Customer Journey Automation
The Feedbackly Experience Suite gives you access to all the tools and training you need to create a winning CX strategy.
The Feedbackly Workflow
1. COLLECT Customer Feedback
Automatically collect the data throughout the entire customer journey – simultaneously on any touchpoint:
- Website widget
- SMS & Email
- Kiosk at Retail store
- + a dozen more touchpoints
2. ANALYZE Experience Data in Real-Time
Industry-leading analytics enables deep dives into current trends and customer sentiment analysis. Everything in real-time and current!
3. BUILD Customer Journeys with Ease
Use industry standard customer journey templates to track your customer experience from Awareness to Loyalty
4. Take ACTION At Scale
Notify teams when you receive negative feedback so you can fix problems immediately and react to new leads instantly.
Use And/Or functions to take full control over your feedback and automate new sales from feedback.
Request a demo and learn more
Great experiences are built with great partners. Request a demo and discover how Feedbackly can help you achieve your goals.
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Built by CX Experts – but made for anyone!
You don’t have to be a CX expert to build a winning CX strategy with Feedbackly. And with our CX Academy, you can become an expert in no time!
More than just software.
Customer Care
Feedbackly’s award-winning customer support and services teams are here to answer your questions, help you master your Customer Experience analytics, feedback, and Strategies, and make sure you’re getting the most out of your tools. You don’t have to go it alone.
All that — plus our detailed help documentation, educational resources, and training programs — means you’ll never feel left out in the cold.
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“The amount of feedback we get is incredible compared to our other channels. With Feedbackly, we get hundreds of responses every day.”
Marketing Team @ Flying Tiger Copenhagen
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