Feedbackly – Not Your Ordinary CX Software
Aleksi Mäkelä
March 16, 2023
Have you ever wondered why Feedbackly is so popular? Well, it’s no surprise, given that we have cultivated a reputation for being an iconic, if
Heads Up! A Sneak Peek into the Big Product Updates Rolling Out Soon
Evely Kaasiku
March 13, 2023
We are in the last steps of preparing for the big Feedbackly survey tool update. Feedbackly is known for listening to its customers’ wishes, and
What is a Good NPS Score?
Aleksi Mäkelä
March 9, 2023
It is costlier to attract a new customer than to retain an existing one. This much has been clear for those of us heavily invested
How to calculate CSAT (Customer Satisfaction Score)?
Jaakko Männistö
March 2, 2023
CSAT is a very popular metric used by small and big brands because of its simplicity and ease of implementation. It can help businesses gauge
Email Survey – What and Why
Aleksi Mäkelä
February 23, 2023
Email surveys are one of the oldest and most popular methods of data collection. Most people use email for their day-to-day professional and personal activities,
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