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Evely Kaasiku May 28, 2021

IVALO.COM boosted their NPS by a magical 41% and doubled the customer retention rate only during the time of 6 months. Feedbackly had a chance to

Jaakko Männistö October 26, 2016

Getting customers is hard so why not try to keep the current ones even longer? Keeping them should be easier than getting new ones. You

Jaakko Männistö August 12, 2016

In the world of data, Net Promoter Score or NPS has risen to be one of the most used metric to measure customer experiences.

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