Join our chat with Jaakko Männistö and use a chance to ask any questions you might have about the Emotional Experience measurement or Emotional Value Index (EVI®). Don’t yet have questions? No worries, join to listen only!
Date: Wednesday, April 20
Time: 9 AM EDT (UTC -4)/4 PM EEST (UTC +3)
Running time: 45 min
90% of the decisions we make are based on emotion. This is why leading businesses are more than ever before measuring Emotional Experience and those who are not yet, are looking for ways for measuring it. There are so many questions still in the air that need answers, right!?
To help you develop your Emotional Experience program further or to help you get started with it, we have put together this Q&A webinar. Jaakko Männistö, the Emotional Experience pioneer, is ready to answer any questions you might have! We’ll also discuss the most popular questions asked about the Emotional Experience measurement and about the Emotional Value Index (EVI®) methodology.
Are you a CX front-runner? Welcome to ask your questions or join our chat to listen only!
Founder & CEO of Feedbackly, Awarded CX Leader, Researcher
Jaakko is a startup entrepreneur and an internationally awarded CX professional. Jaakko is a founder and CEO of Feedbackly, co-founder of CX Academy and CXforum, and the author of the CX handbook The Journey. He also is one of the developers of the Emotional Value Index (EVI®) measurement framework and a global front-runner in Emotional Experience.