A compilation of tips and tricks for anyone who aspires to be at the cutting edge of customer experience management

This 7 chapter eBook will provide you with universally applicable guidelines and personalized tasks that when completed will empower you to build a customer experience (CX) strategy that compliments your company goals.

The carefully curated content is intended for SMBs to learn about the basics of CX and to get up to speed with the currently competitive climate of CX and customer service.

The Ultimate Customer Experience Cheat Sheet - Feedbackly

Jaakko Männistö

Jaakko is the founder and CEO of Feedbackly and Vice Chairman/board member at the Finnish Entrepreneurs Organization.
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