Market leading Customer Experience Certification (CX Academy)

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We’ve recently launched CX Academy, our 8-part CX certification course aimed at giving you a crash course in the basics of building a customer experience strategy.

This carefully planned program is entirely video-based, with all information available as ebooks and PowerPoint slides as well. Learn at your own pace and take notes along the way – at the end you have the chance to become certified with permission to use the certification badge presented to you upon successful completion of the program.

Program Breakdown:

  • 8 video lessons (2 1/2 hours total running time)
  • 8 Powerpoint slides
  • 4 eBooks (PDF)
  • 1 downloadable customer journey mapping template (EXCEL)

We have just launched and rolled out the first paid courses!

Enroll Now

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