We’ve recently launched CX Academy, our 8-part CX certification course aimed at giving you a crash course in the basics of building a customer experience strategy.
This carefully planned program is entirely video-based, with all information available as ebooks and PowerPoint slides as well. Learn at your own pace and take notes along the way – at the end you have the chance to become certified with permission to use the certification badge presented to you upon successful completion of the program.
- 8 video lessons (2 1/2 hours total running time)
- 8 Powerpoint slides
- 4 eBooks (PDF)
- 1 downloadable customer journey mapping template (EXCEL)
We have just launched and rolled out the first paid courses!