THE EMOTIONAL VALUE INDEX SURVEY
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Try Feedbackly surveys on this page
Try the question types available on Feedbackly on this page. With Feedbackly, you can build customer surveys, collect feedback, analyze, and take action on the feedback collected with ease. Try yourself how the famous Emotional Value Index (EVI®) survey works!
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CX data collected and growing
What is Feedbackly
Feedbackly is the only CXM solution that measures customer emotions
Get all you need to understand the reasons behind your customer behavior, emotions, and find what actually drives your sales – engaging surveys, KPIs from NPS to EVI®, customer journey analytics, root-cause analysis, and more.
Here are the results
After 12 months, on average our customers achieve:
200%
more customer feedback
24%
increase in customer satisfaction
7%
More new customers
25%
higher net retention rate
Here’s what people say about us
Our revenue has grown well month-to-month and among other changes, also improved CX has had an impact on attracting and converting more customers.
With Feedbackly we have been able to set and monitor new KPIs, measure every step of our Customer Journey Map, take new actions, and improve our service and customer attention at branches level.
With Feedbackly, we get insights to actions that need to be taken to ensure a great customer experience on a daily basis.
Feedbackly has helped us to detect any problem related with the check out process. Now we can react immediately.
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We have helped 400+ businesses worldwide keep their customers happy. We can deliver your business results to smile about, too.
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