Customer journeys can be complex and hard to manage but they do not have to be. Feedbackly helps you to capture and manage the entire journey end-to-end from the pre-purchase face all the way to post-purchase and reviews and employee experience. Create and draw as many customer journey maps as you need for your location or retail chain.
No overly complicated systems here – your Feedbackly Terminal comes pre-assembled and pre-installed
Easily manage hundreds of Feedbackly Terminals
Our remote management software alerts you when a kiosk appears offline
Phone and chat support always available when you need it
Feedback automatically syncs to your dashboard - even when offline
Joacim Hallberg, Marketing Coordinator
We understand that investing in Customer Experience might feel a little ambiguous but there are huge returns.
Every dollar invested in CX brings it back in multiplied. Better decisions, higher loyalty, and increased customer lifetime value grows your bottom line.
Every leader and manager needs to stay up to date on where their business is going whether they are running a store or a chain - and now it easy and effortless!
React to issues in real-time and reward your employees from good efforts in customer service. Now you can easily ensure the quality of your customer service.
New sales and marketing opportunities are the lifelines of every retail store. Let your customers tell you what they need and react to their needs in real-time and find those diamonds.