Suitable for small and occasional data collection
Perfect for single website and small companies who want to consistently improve their business
For growth and middle sized companies and for their continuous data need
Chain stores, services and larger eCommerce, this is your place to start!
One respondent within Feedbackly is any individual who answers your feedback survey completely. One marketing contact is any individual who provides e-mail contact information to your survey.
You don't need to worry! All your data will be recorded. You will have a restricted access to the data that exceeds the limit on your subscription. To access the data you can upgrade the subscription and afterwards you will have access to the data.
There are different kinds of user with different roles and those roles are available in all packages. e.g. if you want to give different roles or add more admin users than just one, these are Company-level features.
The answer is easy, there is none. Unlike its competitors who collect data from only one survey source, Feedbackly collects data from all of them with the same easy-to-use software.
First, Feedbackly is the only tool to truly combine customer experience analytics from all your survey sources and channels. Further we provide instant sales actions and mobile alerts after feedback is given
Yes and no. You can choose from ordering the whole package from you or use your own iPad and just downloads the App.
No. All new Feedbackly customers need to buy only the services that are already included to get started with your customer experience measurement efforts.
No. Feedbackly plans can be billed annually or monthly.
No. Feedbackly costs are strictly tied to the plan you choose and to the number of the respondents and marketing contacts.
No. Feedbackly's pricing is designed to scale with the size of your business, so we do ask our customers to use the pricing level that will fit their level of use. This means having enough respondents to match your measurement needs. The only exeption is the SMS channel use as one SMS naturally has a price.
Free plan provides you with the forever free plan. You’ll find that the free plan does impose a few limits on the software, like the possibility of receiving the feedback kiosk device from us.