Let’s get you started with Feedbackly

We know that every business is different. During a personal meeting, you can learn how your business can maximize the benefits when using Feedbackly software.

Meeting topics:

How Feedbackly can help you achieve your goals
Feedback collection methods
How you can measure emotions and use the Emotional Value Index (EVI®) framework in your business
Turning feedback data into customer journeys (Customer Journey Analytics)
Any questions you might have about Feedbackly

CX data collected and growing

What is Feedbackly

Feedbackly is the only CXM solution that measures customers’ emotions

Get all you need to understand the reasons behind your customer behavior, emotions, and find what actually drives your sales – engaging surveys, KPIs from NPS to EVI®, customer journey analytics, root-cause analysis, and more.

Here are the results

After 12 months, on average our customers achieve:

200%

more customer feedback

24%

increase in customer satisfaction

7%

More new customers

25%

higher net retention rate

Here’s what people say about us

Our revenue has grown well month-to-month and among other changes, also improved CX has had an impact on attracting and converting more customers.

With Feedbackly we have been able to set and monitor new KPIs, measure every step of our Customer Journey Map, take new actions, and improve our service and customer attention at branches level.