Collect feedback, analyze, take action

Put your customer feedback work for you so you can attract and retain more customers.

Book a demo Try for free

“With Feedbackly, we have been able to set and monitor new KPIs, take actions and improve our service and customer attention at the branch level.”

José Enrique Treviño Cervantes, Innovation Director @ Banregio

The Feedbackly Software



Online, in-store (with a Feedbackly Terminal), email, SMS, QR code, URL link – publish your Feedbackly surveys anywhere and everywhere.

See Website Integrations

Multichannel customer surveys
Build and analyse full customer journey


Build your customer journey and make better business decisions with feedback analytics – your customers deserve it.

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Powerful analytics that you can actually understand. Feedbackly’s industry-leading analytics enables you to find hot leads or dive deep into the root-cause analysis.

See It In Action

Data and graphs that change in real time


VISUAL Customization

Strict company branding requirements? Add your company logo and colors so customers know who they’re talking to.

Create Your Custom Survey


A wide range of QUESTION TYPES

Create surveys for any needs by using our wide choice of question types – CSAT, CES, NPS®, EVI®, multiple-choice, open text questions and so many more. You can even use images and ask for ratings on a free scale!

Show Me A Free Test Survey

Get real-time notifications and take action quickly




Create automated survey notifications – triggered by custom AND/OR rules. Never let a customer slip through the cracks.

Create A Notification Rule


Find what drives your sales with EMOTIONAL EXPERIENCE

Emotions and feelings are at the heart of customer experience. Feedbackly is the only CX software in the world that provides you with a special survey type developed for measuring your customers’ emotions.

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Emotional Experience analytics: Emotional Value Index


Book A Time To Explore How Feedbackly Can Help You


Meeting topics:

  • How Feedbackly can help you achieve your goals
  • Feedback collection methods
  • How you can measure customers emotions
  • Feedback collection at scale

Additional Features

Additionally, all subscriptions include these features:

Visual Analytics

Analytics dashboards that show what impacts your business revenue

Intuitive Survey Editor

Publish a survey in less than 5 minutes

Multi-User Accounts

Grant limited or admin-level account access

Data export

The freedom to export and move your data

Looking For More Features?

Feedbackly is a versatile and flexible tool that offers a variety of powerful features. Want to learn more?

All features Request a demo

Feedbackly plays well with the most popular platforms

Integrate your customer feedback data with your CRM or eCommerce platform and put the feedback work for you, automatically.

Grow with Feedbackly

Seeing is believing. Request a demo

Book a demo and we’ll show you how we can take your CX to the next level.

Request a demo Try for free